Privacy policy

Last updated: April 2026

This Privacy Policy describes how Arietta ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from us, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the customer, website visitor, or any individual whose information we collect.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. When we do, we will update the "Last updated" date at the top of this page.

2. Information We Collect

We collect personal information in different ways depending on how you interact with us.

a. Information You Provide Directly

You may provide us with the following:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details (products purchased, preferences)

  • Messages sent to our support team

b. Information Collected Automatically

When you interact with our services, we may collect:

  • Device information (browser type, device type)

  • IP address

  • Pages visited and time spent

  • Interaction with our website or communications

This data may be collected using cookies or similar technologies.

c. Information from Third Parties

We may receive information from:

  • Payment processors (for payment confirmation)

  • Delivery partners (for shipping updates)

  • Marketing or analytics providers

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you regarding orders, updates, or promotions

  • Improve our products and services

  • Prevent fraud and ensure security

  • Comply with legal obligations

4. Marketing Communications

We may send you promotional emails or messages. You can opt out at any time by:

  • Clicking the "unsubscribe" link in emails

  • Contacting us directly

5. Sharing Your Information

We may share your personal information with:

  • Service providers (delivery, payment processing, IT support)

  • Marketing partners (for advertising purposes)

  • Legal authorities if required by law

We do not sell your personal information for profit.

6. Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience

  • Remember preferences

  • Analyze website usage

You can disable cookies through your browser settings, but some features may not function properly.

7. Data Security and Retention

We take reasonable steps to protect your personal information. However, no system is completely secure.

We retain your information only as long as necessary to:

  • Fulfill orders

  • Provide services

  • Meet legal obligations

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Withdraw consent for marketing

To exercise your rights, please contact us.

9. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from children.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Arietta
📧 Email: support@ariettadesign.com
📞 Phone: +94 77 553 6612
📦 Shipping: Available island-wide across Sri Lanka

11. International Users

If you access our services from outside Sri Lanka, your information may be transferred and processed in Sri Lanka or other countries where our service providers operate.

By using our services, you agree to the terms of this Privacy Policy.

Â