Shipping policy
Last updated: April 2026
At Arietta, we aim to deliver your orders quickly and efficiently across Sri Lanka.
1. Delivery Coverage
We offer island-wide delivery across Sri Lanka.
2. Order Processing Time
- Orders are processed within 1–2 business days
- Orders placed on weekends or public holidays will be processed on the next working day
3. Delivery Timeframes
- Standard delivery: 2–5 business days
- Delivery times may vary depending on your location
Please note that delays may occur during peak seasons, sales periods, or due to courier service issues.
4. Shipping Charges
- Shipping charges (if applicable) will be charged at a flat rate of Rs.450.
- Any promotions for free shipping will be clearly stated on the website
5. Order Tracking
Once your order is shipped, you may receive a notification with tracking details (if available).
6. Incorrect Shipping Information
Please ensure that all shipping details are accurate at checkout.
Arietta is not responsible for:
- Delays caused by incorrect addresses
- Failed deliveries due to incorrect contact information
7. Delivery Issues
If you experience any issues with your delivery, please contact us and we will assist you.
8. Contact Information
Email: support@ariettadesign.com
Phone: +94 77 553 6612